Monday, July 29, 2019
A Case Study On Kentucky Fried Chicken Marketing Essay
A Case Study On Kentucky Fried Chicken Marketing Essay KFC Corporation, based in Louisville, Kentucky, is the world’s most popular chicken restaurant chain. It primarily sells chicken specializing in Original Recipe ®, Extra Crispy ®, Kentucky Grilled Chickenà ¢Ã¢â‚¬Å¾Ã‚ ¢ and Original Recipe Strips with home-style sides, Honey BBQ Wings, and freshly made chicken sandwiches.(www.kfc.com) KFC was founded by Colonel Harland D. Sandersin 1964, KFC operates restaurants in 109 countries and territories around the world. KFC operates more than 5,200 restaurants in the United States and more than 15,000 units around the world. KFC is KFC is part of Yum! Brands, Inc., the world’s largest restaurant company in terms of system restaurants, with more than 36,000 locations around the world. The company is currently ranked 239 according to Fortune 500 List, with an excess of $11 billion revenue in 2008.( http://www.kfc.com/about/) PRODUCTS AND SERVICES KFC’s main prod uct is pressure-fried pieces of chicken made with the original recipe. The other chicken offering, extra crispy, is made out of garlic marinade and double dipping the chicken in flour before deep frying in a standard industrial kitchen set machine. It also serves potato chips and wedges, coleslaw, zinger burger, depending on the international location.(www.wikepedia.com) MISSION STATEMENT To sell food in a fast, friendly environment that appeals to pride conscious, health minded consumers (www.KFC.com) KEY SUCCESS FACTORS -Quality -Service -Cleanliness satisfying the customers’ needs. COMPETITORS KFC competitors are pizza hut, macdonalds,and dominoes. MARKETINING ANALYSIS OF KFC SEGMENTATION Market Segmentaion is a way by which an organization or firm divides its target market into different homogenous groups in other to identify and meet the needs of its target customers.. They are four bases of market segmentation. KFC has divided its market into distinct groups of customers to meet their needs. Geographic Segmentation KFC has over 20,000 outlets all over the world and it segments its market geographically by regions KFC offers different varieties of chicken depending on tastes in a certain country. In north India, chicken is their primary product while in the north, vegetable is usually preferred to chicken. KFC also segments its market based on size of the population. In India, KFCs outlets are found in urbanized areas that are densely populated. Geographic se For instance In north India, chicken is their primary product while in the north, vegetable is typically preferred to chicken. Demographic segmentation In demographic segmentation, the market is divided into different groups based on age, sex, nationality, income etc KFCs segments its market according to Age( 7-60) Sex ( Both Males and Females) Income( for high income earners and average income earners) Also, segmentation may be based on ethnicity; an example in China, some ethnic groups in China prefer hot and spicy food while others like it plain. It is therefore necessary to meet the needs of these clients differently if one owns a chain of restaurants in those different regions. Physograpic segmentation Psychographic segmentation refers to the use of consumer lifestyles as a basis for classifying ones’ customers. Since different people have different interests and activities, then such an approach would be feasible in marketing. In this approach, companies may classify their consumer on the basis of their values. In Psychographic Segmentation, segments are divided on the basis of social class,
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